1. Introduction
Welcome to Oursmab.com (and related webpages directly linked to this Privacy Policy, collectively referred to as the “Website”), owned and operated by Oursmab. We are fully aware of the importance of personal information to you, and your trust is of utmost importance to us. We take appropriate security measures in accordance with legal requirements to protect your personal information. To this end, we have formulated this “Privacy Policy” (Personal Information Protection Policy, hereinafter referred to as “this Policy”). Please note that this Policy applies to all products/services provided by Oursmab. If a specific product/service does not have a separate privacy policy, this Policy shall apply. If a separate privacy policy is provided for a specific product/service, that policy shall govern unless otherwise stated.
Please be aware that this Policy does not apply to products/services provided by third parties. Third-party products/services are governed by their own privacy policies, which will be separately communicated to you.
Before using our products/services, please read and understand this Policy carefully. By using our products/services, you confirm that you fully understand and agree to the terms of this Policy. Your acceptance of this Policy constitutes your consent to our processing of your personal data as described herein.
2. How Oursmab Collects Personal Data
Where possible, we collect your personal data directly from you with your consent. This may occur in the following ways:
i. When registering on the Website, you will be required to provide basic contact information (e.g., country, email address, etc.).
ii. When placing an order, requesting email updates or other information, completing customer surveys, submitting feedback or contact forms, or providing a resume, we may collect and retain your information in various ways.
iii. If a third party provides us with information about you, we may combine it with other information we hold about you and process it in accordance with this Privacy Policy.
iv. The Website collects various non-personally identifiable information while you browse, such as the URL of the website you visited prior to ours, your browser version, date/time, data transfer size, pages visited, etc.
3. Who to Contact for Questions or Requests
For any questions, requests, or complaints regarding the application of this Policy, or to exercise the rights described herein, please contact our Data Protection Contact Point: service@oursmab.com.
4. Key Principles We Follow Regarding Your Personal Data
Legality: We collect your personal data in a fair, lawful, and transparent manner.
Data Minimization: We limit the collection of your personal data to what is directly relevant and necessary for the intended purposes.
Purpose Limitation: We collect your personal data only for specific, explicit, and legitimate purposes and will not process it in a manner incompatible with those purposes.
Accuracy: We keep your personal data accurate and up to date.
Data Security and Protection: We implement technical and organizational measures to ensure an appropriate level of data security and protection, considering factors such as the nature of your personal data. These measures include preventing unauthorized disclosure or access, accidental or unlawful destruction, loss, alteration, or any other unlawful form of processing.
Access and Correction: We process your personal data in accordance with your legal rights.
Retention Limitation: We retain your personal data only as long as necessary for the purposes for which it was collected, in compliance with applicable data protection laws and regulations.
Protection for International Transfers: We ensure that any transfer of your personal data is adequately protected.
Safeguards for Third Parties: We ensure that access to personal data (and transfers to third parties) complies with applicable laws and is governed by appropriate contractual safeguards.
Legality of Direct Marketing and Cookies: We ensure compliance with applicable laws when sending promotional materials or placing cookies on your device.
5. Processing of Your Personal Data: What We Collect and Legal Basis
Whenever we require your personal data, we will clearly inform you of what data we collect. This information will be provided to you through separate privacy notices, such as those included with specific services (including communication services), e-newsletters, alerts, surveys, offers, event invitations, etc.
Please note that under applicable data protection laws, your personal data may be processed only under the following circumstances:
You have given consent for the processing purposes (described in the relevant privacy notice). You have the right to withdraw your consent at any time; or
Processing is necessary for the performance of a contract to which you are a party; or
Processing is necessary for the legitimate interests pursued by us, provided such interests are not overridden by your privacy rights. Such legitimate interests will be formally communicated to you in the relevant privacy notice; or Processing is required by law.
6. How Long We Retain Your Personal Data
We retain your personal data in a manner consistent with applicable data protection laws. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. For information on how long certain personal data may be retained before deletion from our systems and databases, please contact our Data Protection Contact Point (see Section 3).
7. Protecting Your Personal Data
We have implemented a range of technical and organizational security measures to protect your personal data from unauthorized or unlawful access, use, accidental loss, or compromise of integrity. These measures consider our IT infrastructure, potential impact on your privacy, and related costs, and align with current industry standards and practices.
Your personal data will be processed by third-party data processors only if they agree to comply with these technical and organizational data security measures.
a. Maintaining data security means protecting the confidentiality, integrity, and availability of your personal data:
b. Confidentiality: We protect your personal data from disclosure to unauthorized third parties.
c. Integrity: We protect your personal data from unauthorized modification by third parties.
d. Availability: We ensure authorized parties can access your personal data when needed.
Our data security procedures include access controls, backup systems, monitoring, review and maintenance, security incident management, and business continuity measures.
8. Use of Cookies or Similar Technologies
We use cookies on our Website. This helps us provide a better experience while you browse and allows us to improve our Website.
9. Disclosure of Personal Data
Depending on the purpose for which we collect your personal data, we may disclose it to the following categories of recipients, who will process it only within the scope of those purposes:
a. Within our organization and brand ecosystem:
Our authorized employees;
Our affiliates and subsidiaries;
b. Third-party business partners:
Advertising, marketing, and promotion agencies: to help us conduct and analyze advertising campaigns and promotional effectiveness;
Business partners: Trusted companies may use your personal data to provide requested services/products and/or marketing materials (provided you have consented to receive such materials). We require these companies to always comply with applicable laws and this Policy and to treat your personal information with the highest confidentiality;
c. Other third parties:
When required by law or to protect Oursmab:
To comply with laws, authorities' requests, court orders, legal procedures, obligations related to reporting and submitting information to authorities, etc.;
To verify or enforce compliance with Oursmab's policies and agreements; and
To protect the rights, property, or safety of Oursmab and its customers;
In connection with corporate transactions: During the transfer or divestiture of all or part of our business, or in connection with mergers, reorganizations, changes in control, liquidation, or other related transactions involving Oursmab.
Please note that third-party recipients listed in b) and c) above—particularly service providers who may offer products/services to you through Oursmab's services or applications or their own channels—may collect personal data from you separately. In such cases, these third parties are solely responsible for such personal data, and your interactions with them will be governed by their terms and conditions.
10. Your Choices and Rights
We strive to communicate with you transparently so you can make meaningful choices about how we use your personal data.
Access to Your Personal Data: You may contact our Data Protection Contact Point (see Section 3) at any time to learn about the personal data we hold about you and its sources. Under certain conditions, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and transfer it to a third party of your choice.
Correction: If you identify any errors or find your personal data incomplete or inaccurate, you may request correction or supplementation.
Restriction: You have the right to request restriction of the processing of your personal data (e.g., while verifying its accuracy).
Objection: You may object to the use of your personal data for direct marketing purposes (and specify preferred channels and frequency of contact) or to sharing your personal data with third parties for the same purpose.
Withdrawal of Consent: You may withdraw your consent to our processing of your personal data at any time by contacting our Data Protection Contact Point (see Section 3).
Deletion: You may request the deletion of any data related to you, except in certain circumstances (e.g., to prove a transaction or comply with legal requirements).
Complaints: You have the right to lodge a complaint with the relevant data protection authority (“DPA”) regarding the data controller’s actions.
11. Legal Information
This Policy supplements applicable terms and conditions and does not replace any other requirements under applicable data protection laws. If any provision of this Policy conflicts with the requirements of applicable data protection laws, the latter shall prevail.
12. Definitions
In this Policy, the following terms have the meanings set forth below:
a. Data Controller: The organization that determines the purposes and means of processing your personal data.
b. Data Processor: An individual or organization that processes your personal data on behalf of the Data Controller.
c. Data Protection Contact Point: The contact point for inquiries or requests regarding this Policy and/or the processing of your personal data (i.e., the person designated by Oursmab in the relevant jurisdiction). Unless otherwise notified, contact details are as specified in Section 3.
d. Personal Data: Any data relating to you directly or allowing your identification, such as your name, phone number, email address, (geographic) location, etc.
e. Processing: All forms of collection, access, and use of your personal data.